Privacy Policy

Please review this updated Privacy Policy carefully before using any of our services that link to this Privacy Policy. By using our services, you consent to the terms of this Privacy Policy.

We are committed to protecting your privacy. This Privacy Policy describes the types of information we collect about you, how your information may be used and when it may be disclosed, how your information is protected, and how you can control the use and disclosure of your information.

1. Scope

We are committed to protecting your privacy. This Privacy Policy describes the types of information we collect about you, how your information may be used and when it may be disclosed, how your information is protected, and how you can control the use and disclosure of your information.

2. Information Collected

Information you provide directly to us:
You may provide different types of information to us when you access various content or features, post reviews or ratings, directly contact us, or otherwise interact with our websites, mobile sites, or mobile applications, including:

• Name
• Email address
• Phone number
• Financial information such as debt amount

Information we collect automatically:
We may collect certain information automatically, including through the use of cookies (see below), web beacons, and other technologies. This information may include the following:

• IP address or other device address or ID.
• Web browser and/or device type.
• Geolocation data, including if you use the Site on a mobile device.
• Hardware and software settings and configurations.
• Web pages or sites that you visit just before or just after visiting the Site.
• Pages you view on the Site.
• Your actions on the Site.
• Dates and times that you visit, access, or use the Services.

Like most standard website servers, we also use log files. Log files track anonymous user information including, but not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.

Cookies:
Our websites use a “cookie” to assign a unique identifier to your computer. The cookies we use are persistent files that your web browser places on your computer’s hard drive. Cookies may be used to help save information on past activities and other preferences.

Information we obtain from other sources:
We may collect information about you from other sources, including when you use social media integrated with our products and services (for example, on our pages on Facebook).

3. Use of Information

Information we collect is used for a variety of purposes. We may use this information internally or for other reasons. Any personal information that you supply to us remains your personal property. However, by submitting your information to our websites, you grant Fresh Start Advise and any third-party affiliates or subsidiaries of Fresh Start Advise the right to use that information for marketing purposes, and agree to receive email marketing from our website.

4. Disclosure of Information

Direct-Mail and Other Promotional Offers:
We may share certain information about you for direct mail and other promotional offers.

Authorized Third-Party Service Providers:
We may share your information with third-party service providers who help us with specialized services, such as mail and e-mail distribution, mobile messaging, website hosting, and digital publishing.

Business Transfers:
We may share your information in connection with a substantial corporate transaction, such as the sale of one or more of our businesses, a merger, or the sale of our assets.

Legal Requirements:
We may disclose your information if required by law, such as to comply with a court order or subpoena.

Protect our Websites and Users:
We may disclose your information to investigate, prevent, or take action regarding suspected illegal activities or any violation of the User Agreement.

5. How To Control The Information Fresh Start Advise May Have About You

Opting Out of Email:
You can opt out of receiving email communications from us by following the instructions provided at the bottom of each email.

Opting Out of Marketing Calls:
You can tell us to place you on our internal “Do Not Call” list either while speaking to us on the phone or by emailing us at [email protected].

Opting Out of SMS/Text Messages:
You can stop receiving SMS or text messages by replying STOP to any SMS/text you receive from us or by emailing [email protected].

Opting Out by Writing:
To opt out of future communications, you can write us at:
2372 Morse Ave, Ste 298, Irvine, CA 92614
Please include your full name, phone number, and email address.

Cookies:
You can opt out of accepting cookies or disable them from your browser. However, disabling cookies may limit your ability to use certain features of our websites.

6. Protection of Information

All collective information is stored in a secure environment. We use appropriate industry standard procedures to safeguard the confidentiality of your personal information, such as firewalls, encryption, and monitoring technologies. However, no data transmission over the Internet can be guaranteed to be 100% secure.

7. Third Party Sites and Services

This Privacy Policy does not cover the practices of third parties. We recommend that you review their policies before visiting those sites.

8. Changes to this Privacy Policy

We reserve the right to revise this Privacy Policy. If we modify our Privacy Policy, we will update the "Effective Date" at the top of this webpage. By using our websites after the effective date, you are deemed to consent to our updated Privacy Policy.

9. Your California Privacy Rights

This section contains disclosures required by the California Consumer Privacy Act (“CCPA”) and applies only to “personal information” subject to that law. Please review our California Privacy Policy for more information.

10. Your Nevada Privacy Rights

A Nevada resident may submit a request to opt-out of the sale of personal information. For requests, email [email protected] with the subject line: “Nevada: Request to Opt-Out.”

11. Privacy Protection for Children

Our services are intended for adults only. We do not knowingly solicit or collect information from individuals under the age of 18.

12. Visitors from Outside the United States

The service is hosted in the United States, and by using our services, you consent to the transfer and processing of your information in the U.S.

13. Disputes

Any disputes are subject to our Terms and Conditions and governed by the laws of the State of California.

14. Questions Regarding this Privacy Policy

If you have any questions, please contact us at:
Email: [email protected]